Established in 1982, Consumer Search Hong Kong Ltd. is a Hong Kong-based market research consultancy following the principle: "No Compromise on Quality".

Consumer Search aims at delivering Quality and Flexible services to our clients who wish to discover the Regional markets.

To fulfil our mission "No Compromise on Quality", Consumer Search has obtained remarkable qualifications from well-known organizations worldwide:

  • ISO9001:2008 certification issued by the Lloyd's Register Quality Assurance Ltd (LRQA)
  • ISO accreditation by the United Kingdom Accreditation Service (UKAS) and the American National Standards Institute – the American Society for Quality National Accreditation Board (ANAB), on our quality management system (QMS) about our marketing research consultancy services in Hong Kong
  • Comply with ICC/ESOMAR International Code of Marketing and Social Research Practice
  • Member of the Alliance of International Market Research Institutes (AIMRI)
  • Member of the Qualitative Research Consultants Association (QRCA)
  • Member of China Marketing Research Association (CMRA)
  • Member of American Marketing Association (AMA)

Consumer Search has three branch offices operating in the metropolis in China, i.e. Guangzhou, Shanghai and Beijing. Consumer Search also has its own strategic partners across Asian countries for regional research studies, including Indonesia, India, Japan, Korea, Malaysia, Pakistan, Philippines, Singapore and Thailand.

Consumer Search has already conducted more than 7,500 research projects on wide range of consumer products and services over the past 30 years across major cities in China and Hong Kong SAR, by employing various techniques including phone interviewing / CATI, CATI-on-web, online survey, door-knock, in-store observation / interviewing, mystery shopping, ethnographies, qualitative in-depth interviews and focus groups etc. for both B2B and B2C research.

For more information of Consumer Search please go to www.csg-worldwide.com.

 

Company Information
Founded : 1982
Employees : 135
Interviewers : 470

Branch offices located in Beijing, Shanghai & Guangzhou

Facilities
Discussion rooms: 5 (Hong Kong: 2, Beijing: 1, Shanghai: 1, Guangzhou: 1)
  Business style
  Casual style
CATI stations with monitoring system: 85 (Hong Kong: 60, Beijing: 5, Shanghai: 10, Guangzhou: 10)
Electronic data processing centres: 2 (Hong Kong/ Guangzhou)
SPSS and Surveycraft software packages
MS SQL and MYSQL database system for CAPI, CATI and online survey data collection
In-house CATI and online survey system - iCATI & iSurvey
In-house PDA data collection system for CAPI and mystery shoppers
C-Rating
About Consumer Search About Consumer Search Links Home
ESOMAR Membership Information The United Kingdom Accreditation Service (UKAS) the American Society for Quality National Accreditation Board (ANAB) Alliance of International Market Research Institutes (AIMRI) China Marketing Research Association (CMRA) Mystery Shopping Providers Association (MSPA) Hong Kong General Chamber of Commerce (HKGCC)